Privacy Policy
What information we collect
When you call Austin Water Damage Restoration, we may collect the information you provide directly, such as your name, phone number, address, and a description of your water damage situation, in order to connect you with an appropriate network contractor.
How we use your information
Information you share is used solely to connect you with a licensed, independent restoration contractor in our network and, where applicable, to help document your situation for insurance purposes. We do not sell your personal information to third parties.
Cookies and this website
This website does not use tracking cookies to collect personal information. It contains no contact forms; all contact happens by phone.
Information shared with network contractors
When you request help, relevant details about your situation are shared with the independent local contractor dispatched to assist you, so they can respond appropriately to your emergency.
Not professional advice
Content on this website is general information for homeowners and is not professional restoration, legal, or insurance advice specific to your situation. Always consult directly with your insurance provider and the assigned contractor about your specific circumstances.
Emergencies
This is not an emergency services line for life-threatening situations. If you are experiencing a medical emergency or immediate danger, call 911.
Governing law
This policy is governed by the laws of the State of Texas.
Contact us
Questions about this policy can be directed to us at (512) 675-8599.
Call us directly, any time.
We answer live 24/7 and are happy to explain how your information is handled.
Call (512) 675-8599