Contain the area
The affected zone is isolated to stop contamination from spreading to unaffected parts of your home.
24/7 Sewage & Storm Cleanup in Austin
Contaminated Water & Sewage Cleanup in Austin, TX
Sewage backups, storm flooding, and Category 3 water need more than a mop. We connect you with pros trained in safe containment, disinfection, and disposal — and bill your insurance directly.
Category 3 Certified Methods
Full Containment & Disposal
Direct Insurance Billing
24/7 Emergency Dispatch
Licensed & Insured Network Pros
IICRC S500 Drying Standards
We Bill Your Insurance Directly
The Short Answer
Contaminated water cleanup handles Category 2 (gray water) and Category 3 (black water) losses, including sewage backups, storm flooding, and sump pump failures, which carry bacteria and contaminants that clean water does not. Network pros contain the area, remove and dispose of contaminated materials, and disinfect thoroughly before drying begins. Do not attempt this yourself. Call (512) 675-8599 for safe, trained cleanup.
The Problem
Austin's storms and older sewer lines both raise contamination risk
Central Texas flash floods can push storm water, dirt, and runoff into homes near low-lying areas and creeks, while many older Austin neighborhoods still have aging clay or cast-iron sewer laterals prone to backups. Both situations mean water that carries real health risk, not just property damage.
Unlike a clean pipe leak, contaminated water:
- Contaminates any porous material it touches, including carpet, drywall, and insulation
- Requires safe disposal, not just drying, for materials it has touched
- Poses real health risk to anyone exposed without protective equipment
- Needs full disinfection, not just extraction, before a space is safe again
Our Solution
Trained handling for water that is not safe to touch
Contaminated water needs a different process than a clean leak, start to finish.
Remove & dispose safely
Contaminated porous materials like carpet and drywall are removed and disposed of properly, not dried and reused.
Disinfect thoroughly
Surfaces are cleaned and disinfected with commercial products before structural drying begins.
Contaminated Water Is a Health Risk, Not Just a Mess
Do not try to clean up sewage or storm water yourself.
Talk to a real restoration pro in under a minute. Trained, safe handling of Category 2 and 3 water, and we bill your insurance directly — no obligation to move forward.
Call (512) 675-8599 NowLive answer, 24/7 · Austin & the surrounding Hill Country
Sewage & Storm Cleanup Services
Every Contaminated Water Service in Austin
Different sources need different handling. There is a focused service for each one.
Signs You Need This Service
Call if you notice any of these
- Water backing up from a drain, toilet, or floor drain
- A strong sewage or foul odor after a plumbing issue
- Storm or flood water that entered your home from outside
- Visible discoloration or debris in standing water
- Multiple drains backing up at the same time
What to do before the crew arrives
- Stop using all plumbing in the house immediately
- Keep people and pets out of the affected area
- Do not touch or walk through the contaminated water
- Turn off power to affected rooms at the breaker if safe to reach
- Take photos from a safe distance for your insurance claim
Where We Help
Serving Austin & the Surrounding Hill Country
Network crews cover all of Austin, from downtown to the outer suburbs.
Questions, Answered
Sewage & Contaminated Water Cleanup FAQs
Is sewage backup cleanup dangerous to do myself?
Yes. Sewage carries bacteria, viruses, and parasites, and Category 3 water needs full personal protective equipment, containment, and proper disposal that most homeowners are not equipped for. Leave sewage cleanup to trained network pros and keep household members and pets away from the affected area until it is handled.
How much does sewage backup cleanup cost in Austin?
Because of the extra containment, disinfection, and disposal work, Category 3 cleanup typically runs about $7 to $7.50 per square foot, higher than clean water extraction. This is a general range, not a quote. Homeowners insurance sometimes covers sewage backup depending on your policy and whether you carry a sewer backup endorsement.
Does homeowners insurance cover sewage backup?
It depends on your policy. Many standard Texas homeowners policies exclude sewer and drain backup unless you added a specific endorsement for it. Network pros can help document the cause of loss clearly so you know what to submit to your carrier, and someone can walk you through what your policy likely covers on the first call.
What should I do first if my toilet or drain backs up?
Stop using all plumbing in the house immediately, since running more water can make the backup worse. Keep people and pets out of the affected area, and call for cleanup rather than trying to mop it up yourself, since Category 3 water needs proper containment and disposal.
Can storm flood water be treated the same as a clean water leak?
No. Storm and flash-flood water picks up dirt, chemicals, and bacteria on its way into your home, so it is treated as contaminated water even though it started as rain. It needs the same sanitizing and disposal precautions as a sewage backup, not a standard water extraction approach.
Related Water Damage Services
After Contaminated Water Is Removed
One Call Starts Safe Cleanup
Get contaminated water out of your Austin home safely.
We answer live 24/7, connect you with a trained pro who shows up the same day, and bill your insurance directly.
Call (512) 675-8599